FAQ
How long should I expect a response for my inquiry?
An ARwall representative will get back to you within 2 business days.
Should I purchase a new LED Volume Stage, an ARFX Enterprise license, or both?
Both. The LED Volume build purchases do not include the workstation and tracking technology, so the ARFX Enterprise license was created to complement those purchase with everything else required, including the workstation, accessories and cables, tracking hardware and software, and training and support that stage owners need in order to run their business effectively.
Alternatively, the ARFX Pro Server System is the perfect way to purchase a complete kit that comes with everything you’ll need for your new LED Volume stage, so you can own and operate that equipment.
How long does installation and setup take?
Most LED videowalls that are 30 feet or shorter take 1-2 days to build and set up with the ARFX Pro Server System, with training sometimes taking an additional day. Larger LED videowalls will require more time to install.
Can we build LED Volumes that are more complex, multiscreen or curved stage setups?
Yes, we’ve built LED Volumes of every shape and size for major studios like Disney, Netflix, WB; and have 6 years of experience designing LED videowall backdrops for cinematic use and in-camera effects. Our ARFX Pro Server Systems and ARFX Pro Plugin for UE support all the powerful virtual production features that are found in Unreal Editor, including multiscreen, curved screen, raytracing, and more. We always love to meet filmmaking challenges that introduce new gear or software, and our team specializes in engineering such unique innovations.
Are there rent or lease options available for LED screens?
Yes, as part of our full-service Virtual Production Department and Virtual Production Supervisor services and background, we have relationships with LED and VP equipment rental providers around the world and can pop-up a rented LED volume or XR stage anywhere in the world. Let us know what your production’s challenges are and we can recommend a strategy that includes a pop-up XR stage, full LED volume, existing virtual stage provider, or a combination of all.
If I install a screen, can I modify and add onto it later?
Yes, a good example of this would be the Cuboid concept we built for Disney’s Muppet Haunted Mansion in partnership with director of photography Craig Kief and Soapbox Films; in which a 20x12ft permanent installation LED backdrop was supplemented by 5 rented ceiling, side, and back panels. In such an instance, some work is required to unify the signal and color of the multiple screens, however this is otherwise a completely valid strategy.
