The ARFX Enterprise license is a perfect fit for those stage owners that don’t want to worry about maintaining capex equipment that might need to be upgraded continuously, but instead prefer a lease model where ARwall owns, maintains, and upgrades the system and guarantees the compatibility of the hardware, software, and tracking all together. This is our first and most popular offering for new virtual stages because it turns ARwall into a technical partner that supports the workstation, accessories and cables, tracking hardware and software, and training and support that stage owners need in order to run their business effectively. Once the equipment is installed and the team is trained, we also include 20 hours of support monthly, which can span from training, sales support, custom engineering, or on-call remote assistance. Whatever the need, the Enterprise license is flexible enough to meet it.
The ARFX Pro Server System is the perfect way to purchase a complete kit that comes with everything you’ll need for your LED virtual stage, so you can own and operate that equipment.
For those months in which you require additional support, we will notify you of the overage and invoice monthly, at a pre-negotiated hourly partner rate.
You are only limited to the tracking technology that our ARFX Pro Server System is compatible with, which currently includes all top providers: Mo-Sys, stYpe, Noitom/Qualisys, Vive Pro, and Vive Mars. We will work with your team to determine what is the best solution for install, and what an upgrade path would look like, with most stage owners starting with Vive and moving on from there as client requests come in.
For all technical support, support@arwall.co is your single contact, with warranty and RMA requests sometime escalating to a manufacturer partner. In all cases, ARwall is your technical partner to ensure repair and replacement are done in a timely and production-minded manner.
Yes, we recommend signing the Enterprise license at least 6 weeks prior to your LED stage being installed to allow for manufacturing and delivery time. Your license period will not start until the system install is complete, which can itself take 1-5 days depending on complexity. Many stage owners sign the Enterprise license prior to deciding on an LED volume build, and use our expert team to help them decide on a final design, which we’re happy to do.
For film, TV, and XR illusions that require custom LED Volume installs, we encourage you to reach out at hello@arwall.co to schedule a consultation with our experts. Our team has performed over 60 deployments of such effects systems for professional and educational use. For those seeking advanced technical support for single projects, we also provide virtual production department services.
